We are here to help! It’s important to us that your trip to The Fort is hassle free, so we provide a range of services to help.


The Fort
20 Fort Parkway, Birmingham,
West Midlands B24 9FP

0121 386 4442

Opening Hours

  • Monday to Wednesday 9.30am – 8pm
  • Thursday 9.30am – 9pm
  • Friday 9.30am – 8pm
  • Saturday 9am – 7pm
  • Sunday 11am – 5pm
  • Bank Holidays 10am – 6pm


The toilets at The Fort are closed. Please speak to a member of the site team if you have any problems.

Cash Machines

Cash machines are located at The Fort close to Boots, WH Smith’s and also within Wilko.

Free Wifi

Stay connected while you shop with free wi-fi by O2.

Lost Property

Please contact centre security with any lost property enquiries.

They are open 24 hours a day, 7 days a week and are happy to help: 0121 386 4442

Amazon Lockers

Amazon lockers are located in the JD Central Lift Lobby

Car Cleaning

Car cleaning facilities are available at The Fort with Inter Car Cleaning. More information can be found here or call on 0121 647 2199.

Opening Hours

Monday - Saturday 09:00 - 18:00

Sunday 10:00 - 16:00


Please check with individual stores regarding jobs available at The Fort. You can also find vacancies available here

Park Mark - Safer Parking For All!

We are proud to have passed the annual Park Mark car park inspection at The Fort - providing safer parking for all!