Opening Times

Management Opportunities at JD Sports

  • Full Time
  • Anywhere
  • Posted 1 year ago
  • This position has been filled


Management Opportunities at JD Sports

Customer Service:

  • Maintain customer retention by providing ?rst class service.
  • Deal with enquires and complaints and resolving the issue/request.
  • Drive consistency within your internal teams to achieve the highest service levels.
  • Have a strong understanding of the Mystery Shopper programme, Customer Satisfaction surveys and Net Promoter Score (NPS).


  • Ensure that targets are achieved and, where possible, exceeded.
  • Analyse Oracle reports to assist you in making key sales decisions.
  • Manage in store devices in order to capitalise on a wider range of products.
  • Con?dent use of the store’s dashboard to analyse Footfall, Average Transaction Value and conversion, applying this to the store environment.

 Visual Merchandising

  • Following a weekly brief, ensure that this is applied to your store and maintain high visual standards.
  • Attract, engage and motivate customers into making purchases in store by using the latest visual techniques.
  • Making sure that all new product and advertised product is all visible and in the correct locations.
  • Ensure mannequins, displays and windows are updated in accordance with Visual Merchandising guidelines.

 Training & Development

  • Develop existing team members and encourage progression within the company.
  • Hold regular training meetings within store, making sure the team around you are able to maintain the high standards required.
  • Keep track of internal progression, ensuring all personnel complete the relevant E-Assessments.
  • Management development should be prioritised by the use of the in-house Trainee Management Academy.

Skills/Experience/Knowledge needed 

  • Retail Management experience would be advantageous
  • Excellent Time Management skills
  • Strong verbal and written communication skills.
  • IT skills- Microsoft Outlook, Word and Excel.


  • UK/International career progression
  • Company discount
  • Competitive salary
  • Bonus scheme

To apply send a current CV to

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